Barclays Bank Delaware

Truist Bank confirmed transfer of $2400 in writing on 9/29/2022. This was to be applied to a Banana Republic MasterCard (Barclays). It was not. After 21 days, Banana does not even show it as pending. I now have no use of the account the $2400 was transferred from because the account immediately billed me the $2400 transfer as well as$70 transfer fee. I am also still getting automatic ayments deducted by Banana Barclays plus interest.

Why when you have given all info (SS#) and have a 823 credit score,19+ years at the same address,have bills paid by my bank in full each month,have 0 mortage, a US passport, and a currant TSA#,do you have to send a front and back copy of a drivers license and SS card. If the info fell into the wrong hands it could cause me serious problems! My wife applied for a card in April and did not have to provide this additional info..

Once I began doubling my payments or including the interest amount in my payments. The interest went up. My interest rate is $54.00 a month higher than any credit card have. Never late, make double payments, still being penalized with the interest going up anytime Barclays wants. The worst is I never used the car.

I received an offer to convert my Red aviator card to a Sliver Card Back in August. So I applied on line. A day later I had some questions, so I called customer service. She told me I was approved and I would be receiving the new Silver card in 7-10 days. I asked her if I would be receiving a new card number or would it be a different number. She told me the card numbers would be the same. I did not receive the card in 15 days, so I called back. I was then told that the other customer service lady was wrong and I would be receiving the new silver card before Sept 22nd. I asked again if the card numbers would be the same or a different number. He told me the other customer service agent was wrong and the numbers would be different. Well September 22nd came and 3 days later I received a card in the mail, but it was a Red aviator card not The Silver card. I called Customer service again and the man told me that the Red card was generated by mistake and the new Silver card was mailed out 2 days ago. He also said I should get it in 5-8 business days because it was send out 2 days ago. I also asked him if it would be a new number or would they be the same. He told me the last person I talked with was wrong and it would be the same number. Well 8 business days passed and no card. So I called customer service again. I was told to be patience it would arrive soon. I also asked her if the number would be the same or it would be different. She told me that the last person I talked with was wrong and the numbers would be different. Since I have been told contradictory things, I decided to press on, I asked the lady what were the new numbers? Finally she looked into the account to discover the account had never been upgraded to silver card. She told me I had canceled that request. Which, I did not cancel it. Why did it take numerous phone calls and almost 1 month and a half to find out that the account was never upgraded? I asked to speak with a supervisor. I was then told that she would need to file a report of my situation and it will take 30 days for them to contact me. The people they have working in customer service are very hard to understand and are under trained or they just give you quick answers to get you off the phone. This is a poorly run company and you should avoid it at all costs.

i canceled a hotel reservation at Econo Lodge in Norwalk OH 8 weeks before reservation date. I still was charged. Spent over 2 weeks talking to Priceline, BarclayUS Cards, EconoLodge Hotel Manager, Choice Hotels and found out another party Agoda, the website this hotel uses. None of them were willing to get this charge removed. I provided the cancellation number I received from the Hotel directly, but he claimed I was a 'NO SHOW" and cancellation was not in the system. BUT Choice Hotels seen it in their system. They all said to contact the others (mentioned here). None will back up the customer card holder. They put you on hold, never answer, disconnect. Then when you do get someone, you have to start all over with the issue. Priceline says because the hotel was a partner and the hotel was not willing to credit this back. They have allowed this to happen and says they could not do anything about it. With all the proof, you still get screwed over by Priceline/Barclayuscard services.

Called to dispute a charge of $ 42.00. Customer service rep. kept me on the phone for a good half hour. He did NOT want to file this dispute. Company policy, I'm sure. Asked if I had proof of purchase. WHAT? I told him the credit card statement was proof of purchase! Then was told that the, " back office, " was really hard to deal with, and there were new rules, etc. etc. etc!

I unluckily agreed to their marketing material for Easy Pay Enrolled Transactions. I found out after I signed up, there isn't an Easy Way to pay off those transactions early. There are only 2 options: 1. Cancel the card; 2. Stop using the card. Even if you pay your statement balance, that will not pay off the Easy Pay Enrolled Transactions.

paid off 5k balance had a 0 balance they called me up and told me I had to use the card or lose it. I used it for about 2 months 400$ worth of items no big deal called them for any promotions like balance transfers or lower interest rates. just to see nothing they dont care. I paid on time never late they do not care. so Im paying it off and giving my card back. to many other deals out there and better service.

Refused to fix unauthorized charges and placed in illegitimate $10 cash advance fee on my account. I NEVER take out cash advances, not one time on any of my 12 credit cards I've had over the past 25 years. They refused to credit it even thought I spent a lot of money and pay off balance every month. I've been a customer for several years, and the benefits of the card have been deteriorating annually. The final straw was when they refused to remove a $10 fee and customer service lied to me on the online chat about it. They chose $10 over the probably thousands of dollars they've made on my card over the past 8+ years.

The card had terrible service and i closed my account with them bringing it to zero. After i closed my account this card charged me with $10 autopayment. I found this three months later, by that time they added $50 late fees and changes. My numerous attempts to resolve this case by phone and in writing were useless. Service was not improved. They insisted that i have to pay all the charges they produced. I insisted that because of their fault it will be more than fair that i pay only $10. The case is not resolved and they maliciously destroyed my perfect credit history and continue to harass me by mail and emails.

I paid off my Barclays credit card three months ago.. When my next billing was a $29. late fee I called and said my check should have been in their hands on time, so she forgave the late fee. For 3 cycles since then, I spend an hour on the phone asking why the late fee is still there, plus $1.20 per month interest, and they say its all taken care of. I give names and # of the employee. In the latest round, the gentleman in India hung up on me when I asked to speak to a supervisor. He did not call back, so I tried to log in on computer, and was locked out. A handwritten letter will now request to close the account. SHAMELESS CUSTOMER SERVICE!

I want to open a CD, but need information on where to send the check.